BJ
Bonita J
1 reviews | Active since Jun 2024
02 Oct 2025, 23:03
Disappointed
Last month I made a loan with them,repaid the loan and on the same day they debited my account for the same amount I've already paid to them.ever since the 26th September I've been trying to get intouch with them but to no avail. I've sent countless emails but no reply all I want is my money back.
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PrimeLoans's replyOfficial
03 Oct 2025, 08:14 Hi Bonita
We sincerely apologise for the inconvenience caused. Your account has been refunded, and the amount should reflect by 8pm today. One of our customer service operators will also be in touch to explain your account in more detail. If you have any questions, they will gladly assist you further.
Kind regards,
The PrimeLoans Team
We sincerely apologise for the inconvenience caused. Your account has been refunded, and the amount should reflect by 8pm today. One of our customer service operators will also be in touch to explain your account in more detail. If you have any questions, they will gladly assist you further.
Kind regards,
The PrimeLoans Team
PrimeLoans's reply03 Oct 2025, 08:14
Official
Hi Bonita
We sincerely apologise for the inconvenience caused. Your account has been refunded, and the amount should reflect by 8pm today. One of our customer service operators will also be in touch to explain your account in more detail. If you have any questions, they will gladly assist you further.
Kind regards,
The PrimeLoans Team
We sincerely apologise for the inconvenience caused. Your account has been refunded, and the amount should reflect by 8pm today. One of our customer service operators will also be in touch to explain your account in more detail. If you have any questions, they will gladly assist you further.
Kind regards,
The PrimeLoans Team