MM
MBALI M
1 reviews | Active since Jul 2024
15 Sept 2026, 08:11
clear my credit score
good morning all i am not happy i have paid prime loans but on my credit history it shows i am owing you guys you even handed me over to legal but i have paid its also affecting my credit score please fix the matter i have sent emails no response
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Replies (3)0
Replies (3)
PrimeLoans's replyOfficial
15 Sept 2026, 09:49Hi Mbali,
Thank you for bringing your concerns to our attention. We’re sorry to hear that you’re unhappy with your experience.
We have reviewed your account and attempted to contact you today to discuss the matter and clarify your concerns. Unfortunately, we were unable to reach you and the call went to voicemail.You also mentioned that you had sent emails to us. We would have been happy to respond, however, we have unfortunately been unable to locate an email from you on our support mailbox using the details available to us.
We would appreciate the opportunity to speak with you directly and resolve your concerns. Please contact us on *** or ***.
Kind regards,
Prime Loans Customer Support
Thank you for bringing your concerns to our attention. We’re sorry to hear that you’re unhappy with your experience.
We have reviewed your account and attempted to contact you today to discuss the matter and clarify your concerns. Unfortunately, we were unable to reach you and the call went to voicemail.You also mentioned that you had sent emails to us. We would have been happy to respond, however, we have unfortunately been unable to locate an email from you on our support mailbox using the details available to us.
We would appreciate the opportunity to speak with you directly and resolve your concerns. Please contact us on *** or ***.
Kind regards,
Prime Loans Customer Support
PrimeLoans's reply15 Sept 2026, 09:49
Official
Hi Mbali,
Thank you for bringing your concerns to our attention. We’re sorry to hear that you’re unhappy with your experience.
We have reviewed your account and attempted to contact you today to discuss the matter and clarify your concerns. Unfortunately, we were unable to reach you and the call went to voicemail.You also mentioned that you had sent emails to us. We would have been happy to respond, however, we have unfortunately been unable to locate an email from you on our support mailbox using the details available to us.
We would appreciate the opportunity to speak with you directly and resolve your concerns. Please contact us on *** or ***.
Kind regards,
Prime Loans Customer Support
Thank you for bringing your concerns to our attention. We’re sorry to hear that you’re unhappy with your experience.
We have reviewed your account and attempted to contact you today to discuss the matter and clarify your concerns. Unfortunately, we were unable to reach you and the call went to voicemail.You also mentioned that you had sent emails to us. We would have been happy to respond, however, we have unfortunately been unable to locate an email from you on our support mailbox using the details available to us.
We would appreciate the opportunity to speak with you directly and resolve your concerns. Please contact us on *** or ***.
Kind regards,
Prime Loans Customer Support
MM
MBALI M's updateReviewer Update
16 Sept 2026, 08:47good morning all
i hope you all well
i am not allowed to answer the phone at work may you please communicate with me via my email ***
i hope you all well
i am not allowed to answer the phone at work may you please communicate with me via my email ***
MM
MBALI M's update16 Sept 2026, 08:47
Reviewer Update
good morning all
i hope you all well
i am not allowed to answer the phone at work may you please communicate with me via my email ***
i hope you all well
i am not allowed to answer the phone at work may you please communicate with me via my email ***
PrimeLoans's replyOfficial
16 Sept 2026, 16:04Hi Mbali,
I appreciate your reply. We have yet to receive an email from you so that we can respond and provide further assistance.
Please send an email to ***, and we will be able to help you.
Best regards,
Prime Loans Customer Support
I appreciate your reply. We have yet to receive an email from you so that we can respond and provide further assistance.
Please send an email to ***, and we will be able to help you.
Best regards,
Prime Loans Customer Support
PrimeLoans's reply16 Sept 2026, 16:04
Official
Hi Mbali,
I appreciate your reply. We have yet to receive an email from you so that we can respond and provide further assistance.
Please send an email to ***, and we will be able to help you.
Best regards,
Prime Loans Customer Support
I appreciate your reply. We have yet to receive an email from you so that we can respond and provide further assistance.
Please send an email to ***, and we will be able to help you.
Best regards,
Prime Loans Customer Support