MK
Matilda K
1 reviews | Active since Nov 2010
07 Oct 2025, 09:36
Bad customer service
I had unforseen expenses and couldn't pay my loan in time. Trying for two weeks now to make payment arrangements. Sent emails: no response
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PrimeLoans's replyOfficial
07 Oct 2025, 13:47 Hi Matilda,
I’m really sorry to hear that you’ve been waiting for a response for two weeks. I completely understand how frustrating that must be. We’ve escalated your matter to the relevant department, and they will be in touch as soon as possible.
The Primeloans Team
I’m really sorry to hear that you’ve been waiting for a response for two weeks. I completely understand how frustrating that must be. We’ve escalated your matter to the relevant department, and they will be in touch as soon as possible.
The Primeloans Team
PrimeLoans's reply07 Oct 2025, 13:47
Official
Hi Matilda,
I’m really sorry to hear that you’ve been waiting for a response for two weeks. I completely understand how frustrating that must be. We’ve escalated your matter to the relevant department, and they will be in touch as soon as possible.
The Primeloans Team
I’m really sorry to hear that you’ve been waiting for a response for two weeks. I completely understand how frustrating that must be. We’ve escalated your matter to the relevant department, and they will be in touch as soon as possible.
The Primeloans Team