Sound of the City silent

I have attempted to access the 'Sound of the City' audio link, on numerous platforms and operating systems, however the embedded file is non-functional. Subsequently I have emailed Primedia Plus advising on same (2 mails forwarded) and tagged Anele and the Club in an X message. To date no party has responded to my query, which is disadvantageous as I am unable to review the sound, to assist with deciphering the provided clue.