Bad Customer Service

Misleading customer service. When you go onto their website you are forced to enter your mobile number to download a brochure. Within a few minutes I get a call from a consultant wanting to assist me. I gave him my details and he suggested my dad who is handicapped needs to test drive the scooter in Newcastle. They scheduled a date for a week later. On the scheduled date later that afternoon I get a call saying that the person whom was supposed to bring the scooter had a family emergency and had to rush to Durban, which is understandable. I then contacted the consultant to reschedule another date and he told me he will let me know and he's assistant will contact me later that day or the next morning. I waited until the afternoon and I ended up calling to speak to the assist bit the receptionist told me she was busy and I must leave a message. Then I got a call from the receptionist a few minutes later telling me that the assistant said she will call me back in two weeks time. It has now been 5 weeks!!! No email, no call. Pathetic customer service especially for naive senior citizens