Based on recent customer reviews, Pride Mobility Scooters is praised for a smooth journey from first enquiry through in-home demo to scooter delivery. Customers in both English and Afrikaans highlight patient, friendly technicians who explain assembly, dismantling and speed settings slowly and clearly, with named staff such as Robin, Morne, Dylan, Arrie and Darren repeatedly thanked. Buyers describe punctual deliveries, knowledgeable sales advice and reliable Apex scooters. One customer reported a serious issue involving medical aid NAPPI claims, deposit pressure and unresolved complaint handling.
Replied to 100% of negative reviews
Reply time on negative reviews: 311h 10m
TrustIndex
8.8
Ranking
#8
in Health & Medical
Reply Time
90h
NPS Score
52
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 311h 10m
Nov '25 - Oct '26
Frequently Asked Questions About Pride Mobility Scooters
What do customers say about Pride Mobility Scooters?
Based on recent customer reviews, Pride Mobility Scooters is praised for a smooth journey from first enquiry through in-home demo to scooter delivery. Customers in both English and Afrikaans highlight patient, friendly technicians who explain assembly, dismantling and speed settings slowly and clearly, with named staff such as Robin, Morne, Dylan, Arrie and Darren repeatedly thanked. Buyers describe punctual deliveries, knowledgeable sales advice and reliable Apex scooters. One customer reported a serious issue involving medical aid NAPPI claims, deposit pressure and unresolved complaint handling.
Is Pride Mobility Scooters trustworthy?
Pride Mobility Scooters has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 311 hours 10 min. Hellopeter has tracked Pride Mobility Scooters across 165 total reviews. How is the TrustIndex calculated? →
Recent reviews (48)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2024
I was impressed with...
I was impressed with the service since I inquired, the demo products with explaining the operation via the Sales representative through to the delivery and detailed explaining from the Installation Technicians
1 reviews | Active since Aug 2024
I was impressed with...
I was impressed with the service since I inquired, the demo products with explaining the operation via the Sales representative through to the delivery and detailed explaining from the Installation Technicians
1 reviews | Active since Aug 2026
Ongelooflike vriende...
Ongelooflike vriendelike aflewerings span, dink hul is albei bemarkers vir Pride.
1 reviews | Active since Aug 2026
Ongelooflike vriende...
Ongelooflike vriendelike aflewerings span, dink hul is albei bemarkers vir Pride.