Based on recent customer reviews, Pride Mobility Scooters is praised for a smooth journey from first enquiry through in-home demo to scooter delivery. Customers in both English and Afrikaans highlight patient, friendly technicians who explain assembly, dismantling and speed settings slowly and clearly, with named staff such as Robin, Morne, Dylan, Arrie and Darren repeatedly thanked. Buyers describe punctual deliveries, knowledgeable sales advice and reliable Apex scooters. One customer reported a serious issue involving medical aid NAPPI claims, deposit pressure and unresolved complaint handling.
Replied to 100% of negative reviews
Reply time on negative reviews: 311h 10m
TrustIndex
8.7
Ranking
#10
in Health & Medical
Reply Time
111h 5m
NPS Score
42
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 311h 10m
Nov '25 - Oct '26
Frequently Asked Questions About Pride Mobility Scooters
What do customers say about Pride Mobility Scooters?
Based on recent customer reviews, Pride Mobility Scooters is praised for a smooth journey from first enquiry through in-home demo to scooter delivery. Customers in both English and Afrikaans highlight patient, friendly technicians who explain assembly, dismantling and speed settings slowly and clearly, with named staff such as Robin, Morne, Dylan, Arrie and Darren repeatedly thanked. Buyers describe punctual deliveries, knowledgeable sales advice and reliable Apex scooters. One customer reported a serious issue involving medical aid NAPPI claims, deposit pressure and unresolved complaint handling.
Is Pride Mobility Scooters trustworthy?
Pride Mobility Scooters has a TrustIndex of 8.7 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 311 hours 10 min. Hellopeter has tracked Pride Mobility Scooters across 170 total reviews. How is the TrustIndex calculated? →
Recent reviews (48)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Good service thank you friendly people Wil use them again
Good service thank you friendly people Wil use them again
1 reviews | Active since Oct 2026
Good service thank you friendly people Wil use them again
Good service thank you friendly people Wil use them again
1 reviews | Active since Oct 2026
Very friendly service provided from dylan and robin with the delivery of my mobility scooter
Very friendly service provided from dylan and robin with the delivery of my mobility scooter Explaining into detail on how the scooter operates Thank you very much guys👏🏻
1 reviews | Active since Oct 2026
Very friendly service provided from dylan and robin with the delivery of my mobility scooter
Very friendly service provided from dylan and robin with the delivery of my mobility scooter Explaining into detail on how the scooter operates Thank you very much guys👏🏻
1 reviews | Active since Oct 2026
Mrs
Die man wat die scooter afgelewer het was baie gaaf. Hy het baie mooi gewys hoe aks uitmekaar gehaal word en weer aanmekaar gesit word. Baie dankie Groete Lizette
1 reviews | Active since Oct 2026
Mrs
Die man wat die scooter afgelewer het was baie gaaf. Hy het baie mooi gewys hoe aks uitmekaar gehaal word en weer aanmekaar gesit word. Baie dankie Groete Lizette