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HA S
1 reviews | Active since Jul 2022
10 Mar 2025, 12:37
Prestige Metering are the worst greedy company
The worst metering company there is. They love money too much. They will disconnect your electricity for R100 owing an expect to pay reconnection for R1 000. That is 10x more than the amount owing. Worse of the electricity is on a prepaid meter. The whole team there seem to make sure that they make profit out you no matter what. Wish there was a way to report them to NERSA
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Prestige Metering Services's replyOfficial
13 Mar 2025, 11:01As a regulated company, Prestige adheres to NERSA and City Council by-laws, which include strict responsibilities and credit control actions. To avoid cash flow issues for the Body Corporate and potential service interruptions for ALL residents, we must recover invoiced consumption on time from the consumers. We send multiple communications about overdue accounts, arrears warnings, and scheduled disconnection dates. Penalty fees apply when credit control actions are taken, and electricity services can be terminated if balances for other utility services (e.g., water & sanitation) at the same premises are outstanding.
To avoid penalties and service interruptions, please ensure timely payment of your monthly balance. If you are unsure about the balance due, kindly reach out to our office via phone or email.
Prestige Metering Services's reply13 Mar 2025, 11:01
Official
As a regulated company, Prestige adheres to NERSA and City Council by-laws, which include strict responsibilities and credit control actions. To avoid cash flow issues for the Body Corporate and potential service interruptions for ALL residents, we must recover invoiced consumption on time from the consumers. We send multiple communications about overdue accounts, arrears warnings, and scheduled disconnection dates. Penalty fees apply when credit control actions are taken, and electricity services can be terminated if balances for other utility services (e.g., water & sanitation) at the same premises are outstanding.
To avoid penalties and service interruptions, please ensure timely payment of your monthly balance. If you are unsure about the balance due, kindly reach out to our office via phone or email.