NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Prestige Metering Services
How is Prestige Metering Services rated on Hellopeter?
Hellopeter has tracked Prestige Metering Services across 12 reviews. Prestige Metering Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Prestige Metering Services? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Poor customer service 💩🤮
Very poor customer service, I sent them WhatsApp enquiry when reconnection will take place after payment has been made. The person answered said in the morning. I asked the time because I have to report to work on time if I'll be late. Then person just responded me by saying in the morning and thereafter wrote good night. I will attach our conversations below: [20/08, 20:02] Vee: Hi wanna know that if payment has been made today busy 5 pm when can reconnection happen? [20/08, 20:10] Prestige Metering Services Nkolise: Hi it will be Tomorrow morning .thanks [20/08, 20:11] Vee: Tomorrow morning at what time? [20/08, 20:11] Prestige Metering Services Nkolise: No reconnections after 16h30. [20/08, 20:12] Prestige Metering Services Nkolise: In the morning [20/08, 20:12] Prestige Metering Services Nkolise: Good night [20/08, 20:12] Vee: Wow your customer service is poor [20/08, 20:16] Vee: I'm certainly sure that you were never trained. There are plenty of people who are trained for such positions and are at home unemployed. You forgetting that the very same client you are treating the way you do is the one feeding you. I'm so disappointed by the way you treat/ communicate with customers. WOW
1 reviews | Active since Aug 2026
Poor customer service 💩🤮
Very poor customer service, I sent them WhatsApp enquiry when reconnection will take place after payment has been made. The person answered said in the morning. I asked the time because I have to report to work on time if I'll be late. Then person just responded me by saying in the morning and thereafter wrote good night. I will attach our conversations below: [20/08, 20:02] Vee: Hi wanna know that if payment has been made today busy 5 pm when can reconnection happen? [20/08, 20:10] Prestige Metering Services Nkolise: Hi it will be Tomorrow morning .thanks [20/08, 20:11] Vee: Tomorrow morning at what time? [20/08, 20:11] Prestige Metering Services Nkolise: No reconnections after 16h30. [20/08, 20:12] Prestige Metering Services Nkolise: In the morning [20/08, 20:12] Prestige Metering Services Nkolise: Good night [20/08, 20:12] Vee: Wow your customer service is poor [20/08, 20:16] Vee: I'm certainly sure that you were never trained. There are plenty of people who are trained for such positions and are at home unemployed. You forgetting that the very same client you are treating the way you do is the one feeding you. I'm so disappointed by the way you treat/ communicate with customers. WOW
1 reviews | Active since Nov 2014
payment made but not power
I had my electricity cut off , which is was meant to be paid by my landlord yesterday, after a long back and forth,I was advised to make payment for my electricity to be connected. I also sent the proof of payment to prestige and requested for the power to be reconnected. Then they was that will have to wait for the payment to reflect before they can reconnect my power in my apartment. which could take a 3 business days for it to show. I was ill advised by the consultant because my understanding it that when the payment is made then they will reconnect my power.
1 reviews | Active since Nov 2014
payment made but not power
I had my electricity cut off , which is was meant to be paid by my landlord yesterday, after a long back and forth,I was advised to make payment for my electricity to be connected. I also sent the proof of payment to prestige and requested for the power to be reconnected. Then they was that will have to wait for the payment to reflect before they can reconnect my power in my apartment. which could take a 3 business days for it to show. I was ill advised by the consultant because my understanding it that when the payment is made then they will reconnect my power.