1 reviews | Active since Aug 2026
Poor customer service 💩🤮
Very poor customer service, I sent them WhatsApp enquiry when reconnection will take place after payment has been made. The person answered said in the morning. I asked the time because I have to report to work on time if I'll be late. Then person just responded me by saying in the morning and thereafter wrote good night.
I will attach our conversations below:
[20/08, 20:02] Vee: Hi wanna know that if payment has been made today busy 5 pm when can reconnection happen? [20/08, 20:10] Prestige Metering Services Nkolise: Hi it will be Tomorrow morning .thanks [20/08, 20:11] Vee: Tomorrow morning at what time? [20/08, 20:11] Prestige Metering Services Nkolise: No reconnections after 16h30. [20/08, 20:12] Prestige Metering Services Nkolise: In the morning [20/08, 20:12] Prestige Metering Services Nkolise: Good night [20/08, 20:12] Vee: Wow your customer service is poor [20/08, 20:16] Vee: I'm certainly sure that you were never trained. There are plenty of people who are trained for such positions and are at home unemployed. You forgetting that the very same client you are treating the way you do is the one feeding you.
I'm so disappointed by the way you treat/ communicate with customers.
WOW
