1 reviews | Active since Jun 2017

27 Jun 2017, 16:35

BAD SERVICE

<p>I handed in a jacket with beading on 25 April 2017. I went to collect the jacket and it was not ready and they informed me it has been damaged. They gave me the name of Penny Rademeyer at MVEST CLEAN to contact. I phoned and emailed her and we agreed that they may repair my jacket as it has a matching top.</p> <p> </p> <p>Two months later after numerous calls and no return on my email fom Penny I collected my jacket. The beading did not match the top and they damaged the material on the area around the beading. I am not able to wear this jacket again.</p> <p> </p> <p>I phoned Penny who was going to speak to her boss who just came back from overseas and forwarded another email and sms's to her threatening them by now as I was fed up. I wanted to speak to the owner of the business.</p> <p> </p> <p>The following day I could not get hold of Penny and spoke to another lady at this company who informed me that I should have taken the matter up with Pressed In Time.</p> <p> </p> <p>I contacted Rose as well as Ronald and was informed that as I signed an indemnity form they are only willing to compensate me R600. I paid over R2000 for this jacket!</p> <p> </p> <p>I will never in my life take any dry cleaning to them again as they are not willing to take responsibility for being negligent and damaging my jacket so badly that I can never wear it again!</p>

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