JG
Jamie-Lee Green

1 reviews | Active since Mar 2022

14 Aug 2025, 01:22

Worst timeshare business

This is the WORST place to ever be with! I canceled my membership yet they still debuted my account, and when wanting a refund it's taking WEEKS for my refund and to make matters worse the month in which I SETTLED my account they STILL went and marked my name as a LATE PAYER on the credit berue! Not only is the customer service pathetic when it comes to accounts when wanting to book accommodation you need to settle for what is available and when it is available, never when you want it rather when they can accommodate you! Truly wish I had believed the reviews about this place the moment I signed up!

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Replies (1)
Premier Private Resorts
Premier Private Resorts's reply14 Aug 2025, 10:35
Official
Hello,  Jamie-Lee . I'm really sorry to hear that your recent experience with Premier Private Resorts didn't meet your expectations. 😢We have a dedicated team working to resolve such issues. 💪 I'm the Brand Manager, and I'd like to personally look into your complaint. I'll keep you updated on our progress. 👍  💛