Based on recent customer reviews, Premier Private Resorts is praised overwhelmingly for its consultants, with named agents such as Trisha Maharaj, Sithembile Malloy, Klenton Naidoo and Melvina Sewpersad singled out for patient, friendly and knowledgeable help. Members value proactive calls about expiring points, quick short notice reservations, peak season availability, and clear explanations of levies and debit orders. Long standing members, some of more than twenty years, report consistently reliable holiday planning. Isolated frustrations involve website booking glitches, account balance confusion, and limited alternatives when considering membership cancellation.
TrustIndex
8
NPS Score
54
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Premier Private Resorts
What do customers say about Premier Private Resorts?
Based on recent customer reviews, Premier Private Resorts is praised overwhelmingly for its consultants, with named agents such as Trisha Maharaj, Sithembile Malloy, Klenton Naidoo and Melvina Sewpersad singled out for patient, friendly and knowledgeable help. Members value proactive calls about expiring points, quick short notice reservations, peak season availability, and clear explanations of levies and debit orders. Long standing members, some of more than twenty years, report consistently reliable holiday planning. Isolated frustrations involve website booking glitches, account balance confusion, and limited alternatives when considering membership cancellation.
Is Premier Private Resorts trustworthy?
Premier Private Resorts has a TrustIndex of 8 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. Hellopeter has tracked Premier Private Resorts across 305 total reviews. How is the TrustIndex calculated? →
Recent reviews (30)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2009
Love It!
We have been part of the Premier Private Resorts family for over 20 years and they've given us some stupendous holidays. Their reservation staff are very innovative and professional. Sithembile has just patiently gone through our list for 2026 and sorted us out with some amazing destinations that we're sooo looking forward to.
1 reviews | Active since Mar 2009
Love It!
We have been part of the Premier Private Resorts family for over 20 years and they've given us some stupendous holidays. Their reservation staff are very innovative and professional. Sithembile has just patiently gone through our list for 2026 and sorted us out with some amazing destinations that we're sooo looking forward to.
1 reviews | Active since Sept 2026
Struggling every mon...
Struggling every month as you fail to deduct as agreed
1 reviews | Active since Sept 2026
Struggling every mon...
Struggling every month as you fail to deduct as agreed
1 reviews | Active since Nov 2023
Excellent customer service
Themisha Alam dealt with a very irate customer in a most professional and calming manner. I thank you for your patience and perseverance in solving problems with my account, going back to July 2025. The outcome surpasses all expectations! You are a valuable asset to PPR!
1 reviews | Active since Nov 2023
Excellent customer service
Themisha Alam dealt with a very irate customer in a most professional and calming manner. I thank you for your patience and perseverance in solving problems with my account, going back to July 2025. The outcome surpasses all expectations! You are a valuable asset to PPR!