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Adriaan L
1 reviews | Active since Aug 2022
13 Mar 2025, 08:14
Unhappy customer
I am not happy due to the unfriendly and not reliable male agent giving through incorrect information. When I booked I was told that ONLY an a certain amount was outstanding to pay, then my confirmation will be sent. I paid more than the required amount and on enquiery for my confirmation, I was informed that another amount was requiered. Really comminication is down the drain and things like this, makes customers really loosing faith in premier private resorts.
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Replies (3)0
Replies (3)
Premier Private Resorts's replyOfficial
13 Mar 2025, 08:35Hi, Adriaan. I understand your frustration, and I'm here to make things right. I'm Ashley Roux, the Brand Manager, and I assure you that your query will be handled with care. 🤝 Let's discuss it further, We will contact you shortly.
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Premier Private Resorts's reply13 Mar 2025, 08:35
Official
Hi, Adriaan. I understand your frustration, and I'm here to make things right. I'm Ashley Roux, the Brand Manager, and I assure you that your query will be handled with care. 🤝 Let's discuss it further, We will contact you shortly.
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Adriaan L's updateReviewer Update
13 Mar 2025, 14:23Issue was resolved between myself and premier private resort. Thank you for the chance to resolve the matter. Looking forward to still make use of your product in future
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Adriaan L's update13 Mar 2025, 14:23
Reviewer Update
Issue was resolved between myself and premier private resort. Thank you for the chance to resolve the matter. Looking forward to still make use of your product in future
Premier Private Resorts's replyOfficial
13 Mar 2025, 15:39Hi Adriaan 😊. Thank you for taking our call today . We are delighted that we were able to help resolve your query🎉, We look forward in assisting you to create many more memorable holidays for your and your loved ones💛.
Premier Private Resorts's reply13 Mar 2025, 15:39
Official
Hi Adriaan 😊. Thank you for taking our call today . We are delighted that we were able to help resolve your query🎉, We look forward in assisting you to create many more memorable holidays for your and your loved ones💛.