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Anton B

1 reviews | Active since Oct 2011

22 Sept 2021, 08:00

Unable to cancel membership

I joined Premier Private resorts on the 24 July and on 3rd Aug I requested that it must be cancelled. Again on the 18th Aug and 6 Sept 2021 I phoned no straight answers. Someone phoned the 6th Sept and said they will get back I’m still waiting.

I need this to be cancelled before any deductions go of as I did let you know with in your cooling down period. You need to cancel my membership and refund my deposit.

0
Replies (4)
Premier Private Resorts
Premier Private Resorts's reply23 Sept 2021, 21:24
Official
Dear Anton B 

Thank you for contacting us.  

We have contacted you directly to resolve your query and assure you that your request will be given urgent attention.  

We trust this is order and our consultant looks forward in hearing back from you soon. 

Kind regards 
The Premier Private Resorts Team 
Premier Private Resorts
Premier Private Resorts's reply23 Sept 2021, 21:26
Official
Dear Anton B 

Thank you for contacting us.  

We have contacted you directly to resolve your query and assure you that your request will be given urgent attention.  

We trust this is order and our consultant looks forward in hearing back from you soon. 

Kind regards 
The Premier Private Resorts Team 
AB
Anton B's update03 Oct 2021, 13:15
Reviewer Update
Hi,
They got back to me last week and told me that it will be cancelled an that my refund will be don’t within the coming week.
Michelle was very helpful and explained what was the problem. I will do final update as soon as this matter is resolved.
Kind Regards,
Premier Private Resorts
Premier Private Resorts's reply05 Oct 2021, 21:21
Official
Hi Anton 

Thank you for your positive reply.  

Your refund should reflect in your account by this week.  

You may contact us directly should you require any further assistance, or should there be any delays. 

Kind regards 
The Premier Private Resorts Team