Z
Zola

1 reviews | Active since Jan 2024

12 Apr 2024, 16:49

Scrupulous ******

I paid such a lot of money to this company and when I wanted to book for a holiday they still asked me for an arm and a leg and could never explain to my satisfaction what this money was for. When I wanted to cancel and asked for my money to be refunded they point blank refused and never gave me a penny. I still cancel, never been on holiday not even once but I paid almost R30 000.00. Would be nice to get a refund with interest of course. I don't recommend anyone to use them unless they can redeem themselves first.

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Replies (2)
Premier Private Resorts
Premier Private Resorts's reply15 Apr 2024, 16:05
Official
Hi, Zola. We’re truly sorry to hear about your experience with Premier Private Resorts. ☹It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your query personally. ❤️ 

Best regards,

Premier Private Resorts
Premier Private Resorts's reply18 Apr 2024, 11:22
Official
Hi there, Zola ! We want to keep you in the loop but haven't been able to reach you yet. 🥺We've been searching high and low in our database for your contact details, but without success! 😔 Please reach out via WhatsApp on  *** , and I'll personally address your query and ensure you're kept in the loop. Your input means a lot to us—give us a chance to connect and correct. ❤️ 

Best regards,