Z
Zola
1 reviews | Active since Jan 2024
12 Apr 2024, 16:49
Scrupulous ******
I paid such a lot of money to this company and when I wanted to book for a holiday they still asked me for an arm and a leg and could never explain to my satisfaction what this money was for. When I wanted to cancel and asked for my money to be refunded they point blank refused and never gave me a penny. I still cancel, never been on holiday not even once but I paid almost R30 000.00. Would be nice to get a refund with interest of course. I don't recommend anyone to use them unless they can redeem themselves first.
Helpful (0)
Replies (2)0
Replies (2)Premier Private Resorts's replyOfficial
15 Apr 2024, 16:05Hi, Zola. We’re truly sorry to hear about your experience with Premier Private Resorts. ☹It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your query personally. ❤️
Best regards,
Premier Private Resorts's reply15 Apr 2024, 16:05
Official
Hi, Zola. We’re truly sorry to hear about your experience with Premier Private Resorts. ☹It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your query personally. ❤️
Best regards,
Premier Private Resorts's replyOfficial
18 Apr 2024, 11:22Hi there, Zola ! We want to keep you in the loop but haven't been able to reach you yet. 🥺We've been searching high and low in our database for your contact details, but without success! 😔 Please reach out via WhatsApp on *** , and I'll personally address your query and ensure you're kept in the loop. Your input means a lot to us—give us a chance to connect and correct. ❤️
Best regards,
Premier Private Resorts's reply18 Apr 2024, 11:22
Official
Hi there, Zola ! We want to keep you in the loop but haven't been able to reach you yet. 🥺We've been searching high and low in our database for your contact details, but without success! 😔 Please reach out via WhatsApp on *** , and I'll personally address your query and ensure you're kept in the loop. Your input means a lot to us—give us a chance to connect and correct. ❤️
Best regards,
