Promises Not Honoured

We joined PPR in April this year when we were approached by a lady in Durban. We paid and got sorted out. We haven't had time to enjoy any holiday with them...even the free 2 days one we got, we never used.

Couple of months down the line, we got an opportunity to buy land which we need to still build. We decided with my husband to cancel with PPR because we need all the money we can save to build our own home. Worse I am paying for the amount I got to buy the land...which means I can no longer afford luxuries like holidays. That's where my problems arose! Canceling is A NIGHTMARE...being told that there won't be any refund but they are still going to carry on deducting money from my account till they can cancel my account.

What really made me so disappointed is the fact that they phoned me and **** that they were going to give me GRACE period of a year before they start doing the 2nd deduction, and they convinced me to reverse my cancelation. But they ****! They still tried to deduct the amount which they didn't find (showing them I wasn't lying when I told them I don't have that kind of money at the moment)

They need to cancel my membership ASAP because it is through THEM that it will cause further delays. Worse now, the cancelation email is bouncing back. Looked everywhere for changes in email address online...NADA! ALL THIS IS UNNECESSARY STRESS really!