MP
Marlene P

1 reviews | Active since Feb 2021

12 Feb 2021, 11:52

Premier Resorts

2020 some agent phone me to convert to Premier Private Resorts with the understanding that Flexi club belongs to them too. So I sign up to get more points . As my understanding they will reduct my levies each month like Flexi club done. I tried to phone the account department severals times . They never answer your calls. Very bad customer service. If I knew this this holiday club is not for their customers needs I would have stay with Flexi Club. But the way the agents mislead you over the phone its so annoying.

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Replies (1)
Premier Private Resorts
Premier Private Resorts's reply23 Jul 2021, 16:02
Official
Hi Marlene 

We trust you are well. 

Our consultant has been in direct contact and has assisted in resolving your inquiry. 

Please do not hesitate to contact us for any further assistance at ***