DG
Darlington G
1 reviews | Active since Aug 2023
31 Oct 2023, 21:39
Premier Private Resorts is a ****
I send the customer services my intention to terminate in May 2023. I had to contiounuosly communicate, until someone responded. I was advised to settle my account before end of July or June, which i did.
On numerous occasions i followed up, i wanted a written confirmation of the termination of the contract. I subsequently saw that i owed 2024 levies fees and was told that i i should not worry.
I now owe levies fees and money was deducted without my consent and thirdly, the organisation has hampered my credit score.
All i get is promises, that someone will contact me.
Helpful (0)
Replies (2)0
Replies (2)Premier Private Resorts's replyOfficial
01 Nov 2023, 08:24Hi, Darlington. I understand your frustration, and I'm here to make things right. 🙂 I'm Prabashni Naidoo , the Brand Manager, and I assure you that your Complaint will be handled with care. 🤝 Let's discuss it further on WhatsApp at ***
Premier Private Resorts's reply01 Nov 2023, 08:24
Official
Hi, Darlington. I understand your frustration, and I'm here to make things right. 🙂 I'm Prabashni Naidoo , the Brand Manager, and I assure you that your Complaint will be handled with care. 🤝 Let's discuss it further on WhatsApp at ***
Premier Private Resorts's replyOfficial
01 Nov 2023, 15:17Good Day Mr Darlington. I have just sent you a message on WhatsApp. We can further communicate there.
Premier Private Resorts's reply01 Nov 2023, 15:17
Official
Good Day Mr Darlington. I have just sent you a message on WhatsApp. We can further communicate there.
