DG
Darlington G

1 reviews | Active since Aug 2023

31 Oct 2023, 21:39

Premier Private Resorts is a ****

I send the customer services my intention to terminate in May 2023. I had to contiounuosly communicate, until someone responded. I was advised to settle my account before end of July or June, which i did.

On numerous occasions i followed up, i wanted a written confirmation of the termination of the contract. I subsequently saw that i owed 2024 levies fees and was told that i i should not worry.

I now owe levies fees and money was deducted without my consent and thirdly, the organisation has hampered my credit score.

All i get is promises, that someone will contact me.

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Replies (2)
Premier Private Resorts
Premier Private Resorts's reply01 Nov 2023, 08:24
Official
Hi, Darlington. I understand your frustration, and I'm here to make things right. 🙂 I'm Prabashni Naidoo , the Brand Manager, and I assure you that your Complaint will be handled with care. 🤝 Let's discuss it further on WhatsApp at  ***
Premier Private Resorts
Premier Private Resorts's reply01 Nov 2023, 15:17
Official
Good Day Mr Darlington. I have just sent you a message on WhatsApp. We can further communicate there.