CT
Chwayita T

1 reviews | Active since May 2021

03 Feb 2025, 11:58

Premier Private Resorts 😡

To be honest when they offer you this deal it looks to good but until you want to use it. Most of the hotels are always full and the offers are for off peak season which they don’t inform you when you sign they contract. The other thing the are levy’s to be paid every year even if you don’t or didn’t use they points. I so regret taking it cause now when I try cancel it they are doing the dogging game. Since last year I haven been requesting to cancel and this account is now affected my credit score.

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Replies (5)
Premier Private Resorts
Premier Private Resorts's reply03 Feb 2025, 13:02
Official
Dear Chwayita. I want you to know that we genuinely care about your experience with Premier Private Resorts. 🥺 We understand your concerns and would like to help. 👋 I'm Ashley Roux, the Brand Manager, and I'm here to listen and assist. 🙂 Please feel free to WhatsApp me on ***🫶.

 
CT
Chwayita T's update03 Feb 2025, 13:06
Reviewer Update
What is you number that I can WhatsApp you?
Premier Private Resorts
Premier Private Resorts's reply03 Feb 2025, 14:24
Official
Dear Chwayita. Thank you for your response. You may call us on the Reservations number alternatively we will be in touch with you shortly.

CT
Chwayita T's update03 Feb 2025, 15:58
Reviewer Update
Thanks for being in touch and I will be waiting for you response.
Premier Private Resorts
Premier Private Resorts's reply04 Feb 2025, 14:22
Official
Dear Chwayita 😊. Thank you for taking my call today.  We're absolutely delighted that we could help resolve  your query and make your Premier Private Membership more affordable for you🎉. Your satisfaction means the world to us. We are looking forward to planning many more wonderful holidays for you and your loved ones💛.