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TANYA A
1 reviews | Active since Jan 2024
18 Jan 2024, 09:58
Premier Private Resort
Took out a membership 25 years ago with Flexi Club. Had no problems with them. Flexi Club then changed over to Premier Private Resorts. I regret every day that I agreed to change over. From day 1 I have had problems with their administration. Never experienced such bad customer service in my life with any company I have dealt with. I have tried since 12th December 2022 (yes), to get my debit order activated and have my account sorted out. Many emails sent, many phone calls made But no help or return emails or calls ever received. SHOCKING TREATMENT ALL THEY CARE ABOUT IS TAKING YOUR MONEY.
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Replies (3)
Premier Private Resorts's replyOfficial
18 Jan 2024, 20:54 Hi, Tanya. We’re truly sorry to hear about your experience with Premier Private Resorts. It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your query personally. 💛
Premier Private Resorts's reply18 Jan 2024, 20:54
Official
Hi, Tanya. We’re truly sorry to hear about your experience with Premier Private Resorts. It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your query personally. 💛
TA
TANYA A's updateReviewer Update
19 Jan 2024, 11:49Good Day Prabashni Naidoo. Thank you for your response. Unfortunately your WhatsApp number does not show so I cannot contact you.
However Yegashen from Premier Private Resorts contacted me this morning and my problems have been addressed.
i hope that this will continue in the future and I won't have any issues going forward.
Thank You.
However Yegashen from Premier Private Resorts contacted me this morning and my problems have been addressed.
i hope that this will continue in the future and I won't have any issues going forward.
Thank You.
TA
TANYA A's update19 Jan 2024, 11:49
Reviewer Update
Good Day Prabashni Naidoo. Thank you for your response. Unfortunately your WhatsApp number does not show so I cannot contact you.
However Yegashen from Premier Private Resorts contacted me this morning and my problems have been addressed.
i hope that this will continue in the future and I won't have any issues going forward.
Thank You.
However Yegashen from Premier Private Resorts contacted me this morning and my problems have been addressed.
i hope that this will continue in the future and I won't have any issues going forward.
Thank You.
Premier Private Resorts's replyOfficial
23 Jan 2024, 14:49Hey,Tanya! 🙂 We're so glad we could assist you and that you’re now one of our 100,000 satisfied members. ✨ Let us know if you ever need anything again because we're here for you, always. ❤️
Premier Private Resorts's reply23 Jan 2024, 14:49
Official
Hey,Tanya! 🙂 We're so glad we could assist you and that you’re now one of our 100,000 satisfied members. ✨ Let us know if you ever need anything again because we're here for you, always. ❤️