Premier Private Resort add wrong rates and refuse to repair their wrong default

Item: Premier Private Resorts
Rating: 1
Author: Francis V

I spoke to your “CHALEN” on Friday: 28/01/2022 – 12h33 from Premier Private Resort: 1) According to attached statement there is a amount outstanding of R270 (incl), when “Chalen” had a look at the account and saw that the correct amount was paid to them, , he indicated that there is an error on this and that the outstanding amount of R270-00 (incl) is WRONG. And that he will set it right, to date I have not received any revised account or repairs to same. If Premier Private Resort just add such a small wrongfully debit amount to all their account, how much would they just add wrongfully?

Helpful (0)

Replies (3)

Premier Private Resorts's replyOfficial

08 Mar 2022, 12:57

Dear Mr. Venter

We trust that you are well.

Kindly note that we have communicated with our Accounts Department and confirm that you account is being corrected. The correction will reflect within the next 24- 48 hours.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
The Premier Private Resorts Team

Premier Private Resorts's reply08 Mar 2022, 12:57

Official

Francis V's updateReviewer Update

08 Mar 2022, 13:10

Thank you for contacting me back Michelle, appreciate. I will be waiting for the correction to account as also discussed with your Laden.

Francis V's update08 Mar 2022, 13:10

Reviewer Update

Thank you for contacting me back Michelle, appreciate. I will be waiting for the correction to account as also discussed with your Laden.

Premier Private Resorts's replyOfficial

08 Mar 2022, 13:31

Dear Mr. Venter

Thank you. We will forward you an updated statement shortly.

Kind regards
The Premier Private Resorts Team

Premier Private Resorts's reply08 Mar 2022, 13:31

Official

Dear Mr. Venter

Thank you. We will forward you an updated statement shortly.

Kind regards
The Premier Private Resorts Team