PG
Paul G
1 reviews | Active since Apr 2018
03 Apr 2024, 15:27
Nothing Premier about them!!
Very bad service and no feedback when requesting a query on account. I have been trying to get feedback and my account resolved since October 2023, My levy is fully paid but they have been sending notice of outstanding balance and keep adding interest but I've sent proof of payment and every month thet say a journal has been put through to rectify it but every month I receive the same notice.
No one gets back to me and can never get hold of a supervisor or manager when requested. Useless!!
Helpful (0)
Replies (5)0
Replies (5)
Premier Private Resorts's replyOfficial
03 Apr 2024, 16:18Hi, Paul . We’re truly sorry to hear about your experience with Premier Private Resorts. ☹It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your Query personally. ❤️
Premier Private Resorts's reply03 Apr 2024, 16:18
Official
Hi, Paul . We’re truly sorry to hear about your experience with Premier Private Resorts. ☹It's important to us that you're satisfied. I'm Prabashni Naidoo, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your Query personally. ❤️
Premier Private Resorts's replyOfficial
05 Apr 2024, 09:14Hi Paul. I'm not sure why you aren't able to see my WhatsApp number but not to worry, I will contact you shortly so we can resolve your query.
Premier Private Resorts's reply05 Apr 2024, 09:14
Official
Hi Paul. I'm not sure why you aren't able to see my WhatsApp number but not to worry, I will contact you shortly so we can resolve your query.
Premier Private Resorts's replyOfficial
18 Apr 2024, 11:27Good day, Paul😁 . Your query has been resolved successfully and we have upheld our commitment to excellence. We're honoured to have you among our 100,000 satisfied members. ✨
Premier Private Resorts's reply18 Apr 2024, 11:27
Official
Good day, Paul😁 . Your query has been resolved successfully and we have upheld our commitment to excellence. We're honoured to have you among our 100,000 satisfied members. ✨
PG
Paul G's updateReviewer Update
04 Aug 2024, 22:24Good day, thank you for resolving my issue and after posting the query Prabashni was quick to reply and call me for more information and to help resolve my issue. Thank you for the assistance.
PG
Paul G's update04 Aug 2024, 22:24
Reviewer Update
Good day, thank you for resolving my issue and after posting the query Prabashni was quick to reply and call me for more information and to help resolve my issue. Thank you for the assistance.
Premier Private Resorts's replyOfficial
04 Sept 2024, 14:23Hi Paul😁. We've got a BIG smile on our faces knowing we've sorted things out for you. 😀 Welcome to the club of 100,000 happy members – you're in great company! ❤️
Premier Private Resorts's reply04 Sept 2024, 14:23
Official
Hi Paul😁. We've got a BIG smile on our faces knowing we've sorted things out for you. 😀 Welcome to the club of 100,000 happy members – you're in great company! ❤️