KS
Kamita S
1 reviews | Active since Jan 2025
15 Jan 2025, 16:27
Club Hacienda , Margate
Club Hacienda was a nightmare, Rusted Stove plates, only 1 bathroom for a six sleeper , everything is old , cupboards, bathrooms, kitchen, fridge broken, could not stay there , asked for a transfer to another resort. They should remove their old , not maintained resorts from the listing. Breakers - ok - but batrooms need updating . Same with La cot D Azur.
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Replies (2)
Premier Private Resorts's replyOfficial
16 Jan 2025, 08:30HI, Kamita. We’re truly sorry to hear about your experience with Club Hacienda😞. It's important to us that you're satisfied. I'm Ashley Roux the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your Complaint personally. ❤️
Premier Private Resorts's reply16 Jan 2025, 08:30
Official
HI, Kamita. We’re truly sorry to hear about your experience with Club Hacienda😞. It's important to us that you're satisfied. I'm Ashley Roux the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your Complaint personally. ❤️
Premier Private Resorts's replyOfficial
21 Jan 2025, 09:37Hi Kamita 😊. We're absolutely delighted that we could help resolve your query and upgrade you by sending you to your desired holiday destination🎉. Your satisfaction means the world to us. We are looking forward to planning many more wonderful holidays for you and your loved ones💛.
Premier Private Resorts's reply21 Jan 2025, 09:37
Official
Hi Kamita 😊. We're absolutely delighted that we could help resolve your query and upgrade you by sending you to your desired holiday destination🎉. Your satisfaction means the world to us. We are looking forward to planning many more wonderful holidays for you and your loved ones💛.