

Precision Autospray
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
My husband’s car has been in their care for over two months, now going on three. While I understand parts can take time, their handling has been inconsistent and unacceptable. For the past three weeks, their manager assured us that all parts were received, work was underway, and the car would be ready by Friday. Yet this week we are told they are still waiting for a light. This contradicts everything we’ve been told and raises serious concerns about their planning and transparency. When a car is received after an accident, it should be properly assessed so all parts are ordered upfront. The fact that we are still hearing of missing parts after nearly three months suggests mismanagement. We are in dire need of the vehicle and cannot accept further delays. We expect the car to be completed and returned this week. If this requires your team to work beyond regular hours, so be it.
1 reviews | Active since Dec 2025
My husband’s car has been in their care for over two months, now going on three. While I understand parts can take time, their handling has been inconsistent and unacceptable. For the past three weeks, their manager assured us that all parts were received, work was underway, and the car would be ready by Friday. Yet this week we are told they are still waiting for a light. This contradicts everything we’ve been told and raises serious concerns about their planning and transparency. When a car is received after an accident, it should be properly assessed so all parts are ordered upfront. The fact that we are still hearing of missing parts after nearly three months suggests mismanagement. We are in dire need of the vehicle and cannot accept further delays. We expect the car to be completed and returned this week. If this requires your team to work beyond regular hours, so be it.
1 reviews | Active since Feb 2026
My insurance instructed me to take my vehicle to this company. Long story short, my vehicle was taken in for hail damage. Precision AutoSpray advised that they were unable to undertake the repairs during December 2025. Consequently, on 6 January 2026, I delivered my vehicle to Precision AutoSpray for the repair of hail damage. The repair process took approximately two weeks, and my vehicle was returned to me on 19 January 2026. Due to my professional obligations, my husband collected the vehicle on my behalf. Upon my inspection later that day, it was immediately apparent that the vehicle had not been repaired to an acceptable standard. I observed extensive scratch marks across the bodywork, incomplete removal of dents, and, alarmingly, new dents that were not present prior to delivery of the vehicle. The rubber seals around the windows were damaged and scratched, and there was a visible chip on the vehicle’s wing. This damages caused by this company exceeds R 50 000.00. I emphasise that this vehicle was purchased brand new and was only six months old at the time. The condition in which it was returned to me is wholly unacceptable I immediately notified my broker, of my concerns. On that same day, I was compelled to cancel scheduled professional commitments—resulting in a loss of income—after being instructed to return the vehicle for inspection. During my interaction with the representative from Precision Auto Spray, I was met with an unprofessional and arrogant attitude. On 19 January 2026, I attended Precision Auto Spray’s premises for an inspection. I was instructed to return the vehicle on 22 January 2026 for further work, including partial dent repairs and replacement of window rubbers. Upon returning the vehicle on 22 January 2026, the scratches remained unresolved. I was then informed by a representative of Precision Auto Spray that I should be provided with mixed paint to “patch” the damage myself. This suggestion is entirely unacceptable and demonstrates a complete disregard for professional standards and customer care. Despite the evident deficiencies in workmanship, I was further expected to return the vehicle to Precision Auto Spray for inspection. I refused to do so, given the inconvenience and lack of confidence in the repairer, and insisted that any inspection take place at my residence. On 28 January 2026, an assessor attended my home to inspect the vehicle. Notably, no representative from Precision Auto Spray made any effort to attend. This further underscores their indifference and lack of accountability. The assessor, expressed clear concern regarding the condition of the vehicle. The extent of the damage cannot be adequately captured in photographs and is plainly visible upon physical inspection. In summary, my vehicle was delivered for the repair of hail damage and was returned to me in a materially worse condition than when it was handed over. The assessor recommended that the vehicle be assessed by Silverlakes ARC. I delivered the vehicle to Silverlakes ARC on 2 February 2026. Upon receipt of their quotation, I was shocked by the extent of the damage identified, including confirmation that certain dents had not been properly repaired. Now they are constantly harassing me, wanting to fix my vehicle, but it is evident that one cannot entrust them with my vehicle!!! One would expect more of a company in business for so many years. Please avoid this company at all costs!
1 reviews | Active since Feb 2026
My insurance instructed me to take my vehicle to this company. Long story short, my vehicle was taken in for hail damage. Precision AutoSpray advised that they were unable to undertake the repairs during December 2025. Consequently, on 6 January 2026, I delivered my vehicle to Precision AutoSpray for the repair of hail damage. The repair process took approximately two weeks, and my vehicle was returned to me on 19 January 2026. Due to my professional obligations, my husband collected the vehicle on my behalf. Upon my inspection later that day, it was immediately apparent that the vehicle had not been repaired to an acceptable standard. I observed extensive scratch marks across the bodywork, incomplete removal of dents, and, alarmingly, new dents that were not present prior to delivery of the vehicle. The rubber seals around the windows were damaged and scratched, and there was a visible chip on the vehicle’s wing. This damages caused by this company exceeds R 50 000.00. I emphasise that this vehicle was purchased brand new and was only six months old at the time. The condition in which it was returned to me is wholly unacceptable I immediately notified my broker, of my concerns. On that same day, I was compelled to cancel scheduled professional commitments—resulting in a loss of income—after being instructed to return the vehicle for inspection. During my interaction with the representative from Precision Auto Spray, I was met with an unprofessional and arrogant attitude. On 19 January 2026, I attended Precision Auto Spray’s premises for an inspection. I was instructed to return the vehicle on 22 January 2026 for further work, including partial dent repairs and replacement of window rubbers. Upon returning the vehicle on 22 January 2026, the scratches remained unresolved. I was then informed by a representative of Precision Auto Spray that I should be provided with mixed paint to “patch” the damage myself. This suggestion is entirely unacceptable and demonstrates a complete disregard for professional standards and customer care. Despite the evident deficiencies in workmanship, I was further expected to return the vehicle to Precision Auto Spray for inspection. I refused to do so, given the inconvenience and lack of confidence in the repairer, and insisted that any inspection take place at my residence. On 28 January 2026, an assessor attended my home to inspect the vehicle. Notably, no representative from Precision Auto Spray made any effort to attend. This further underscores their indifference and lack of accountability. The assessor, expressed clear concern regarding the condition of the vehicle. The extent of the damage cannot be adequately captured in photographs and is plainly visible upon physical inspection. In summary, my vehicle was delivered for the repair of hail damage and was returned to me in a materially worse condition than when it was handed over. The assessor recommended that the vehicle be assessed by Silverlakes ARC. I delivered the vehicle to Silverlakes ARC on 2 February 2026. Upon receipt of their quotation, I was shocked by the extent of the damage identified, including confirmation that certain dents had not been properly repaired. Now they are constantly harassing me, wanting to fix my vehicle, but it is evident that one cannot entrust them with my vehicle!!! One would expect more of a company in business for so many years. Please avoid this company at all costs!
1 reviews | Active since Apr 2014
On 20 September 2025, my wife was involved in a motor vehicle accident in which her vehicle was rear-ended. Following the incident, the vehicle was towed by Precision Auto Towing to Precision Auto Spray. At the time of the accident, the vehicle was in excellent condition. There were no scratches or mechanical issues, and the vehicle had more than half a tank of fuel. King Price Insurance appointed both the towing company and the repair facility. Over the following months, we remained in regular contact with King Price to enquire about the status of the repairs. For several months, we consistently received the same response, namely that the vehicle was “awaiting parts.” During this period, we participated in a conference call with King Price and the repair centre, during which we explicitly raised concerns regarding the condition of the vehicle’s battery, as the vehicle had already been in their possession for approximately three months. The repair centre assured us that the battery had been disconnected and was being maintained and charged. On 9 January 2026, we received a call instructing us to collect the vehicle before 16:00, as the repair centre does not operate over weekends. We took time off work to collect the vehicle. At the time, Pretoria was experiencing severe thunderstorms. Upon arrival at the repair centre, we observed a new scratch on the front of the vehicle that was not present prior to the repairs. The repair centre informed us that they believe it was the towing company. The vehicle then had to be jump-started, and we were informed that the battery was dead. The repair centre stated that they could not take responsibility for the battery as it was more than two years old, despite their prior assurances that it had been properly maintained. When attempting to leave, the vehicle indicated a remaining fuel range of only 15 km, which was inconsistent with the more than half tank of fuel present at the time of the accident. At the first stop street, the vehicle stalled completely. The repair centre arranged for the vehicle to be towed to their towing yard and advised us to purchase a new battery and collect the vehicle the following day. We subsequently purchased a new battery and collected the vehicle as instructed. All of these issues were reported to King Price Insurance. At the time of writing, we are still awaiting feedback and resolution.
1 reviews | Active since Apr 2014
On 20 September 2025, my wife was involved in a motor vehicle accident in which her vehicle was rear-ended. Following the incident, the vehicle was towed by Precision Auto Towing to Precision Auto Spray. At the time of the accident, the vehicle was in excellent condition. There were no scratches or mechanical issues, and the vehicle had more than half a tank of fuel. King Price Insurance appointed both the towing company and the repair facility. Over the following months, we remained in regular contact with King Price to enquire about the status of the repairs. For several months, we consistently received the same response, namely that the vehicle was “awaiting parts.” During this period, we participated in a conference call with King Price and the repair centre, during which we explicitly raised concerns regarding the condition of the vehicle’s battery, as the vehicle had already been in their possession for approximately three months. The repair centre assured us that the battery had been disconnected and was being maintained and charged. On 9 January 2026, we received a call instructing us to collect the vehicle before 16:00, as the repair centre does not operate over weekends. We took time off work to collect the vehicle. At the time, Pretoria was experiencing severe thunderstorms. Upon arrival at the repair centre, we observed a new scratch on the front of the vehicle that was not present prior to the repairs. The repair centre informed us that they believe it was the towing company. The vehicle then had to be jump-started, and we were informed that the battery was dead. The repair centre stated that they could not take responsibility for the battery as it was more than two years old, despite their prior assurances that it had been properly maintained. When attempting to leave, the vehicle indicated a remaining fuel range of only 15 km, which was inconsistent with the more than half tank of fuel present at the time of the accident. At the first stop street, the vehicle stalled completely. The repair centre arranged for the vehicle to be towed to their towing yard and advised us to purchase a new battery and collect the vehicle the following day. We subsequently purchased a new battery and collected the vehicle as instructed. All of these issues were reported to King Price Insurance. At the time of writing, we are still awaiting feedback and resolution.
Hellopeter has tracked Precision Autospray across 20 reviews. Precision Autospray hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Precision Autospray? Write a review to help others decide.