Poynting Direct cannot deliver and do not respond

Poynting Direct advertise the availability of equipment and asked for payment upfront on the 5th May,. The payment was made and Proof of Payment sent on the 5th. Ivy acknowledged receipt of POP 6TH May and that the goods could be collected once the payment was cleared by Absa. Normally 3 days which would be 8th May.<br> I emailed as to delivery- no reply. I phoned today 13th May and spoke to Ivy who curtly informed me that delivery would be in 6 weeks. I expressed my displeasure and she rep**** that if I sent her my bank details she would refund the payment.<br> POOR SHOW AND ATTITUDE -LAUNCHING A NEW PRODUCT