spend your money elsewhere...

<div>I purchased a very expensive customized pool cover and had it installed in September 2018. Less than 3 years later it has perished badly, frayed at the seams and has begun tearing - what a waste of over R10000! I should rather have bought a tarp and done it myself The owner, when contacted has offered the following : "I have had another look at the photos you have sent through to and I have consulted with our Purchasing department regarding its condition. As it is 2+years down the line we are unable to comment on the reasons for the material deteriorating to such an extent, we have not had similar complaints and can therefore not relate it to a defective batch. There are unfortunately many factors which could influence early deterioration and we will not speculate around the reasons so far down the line. Unfortunately, there is no further assistance we can offer in this regard. If you wish to consider a replacement cover we are happy to quote. We can also offer a discounted cover which will be 2nd hand and perhaps made up of welded up material. Please let me know if you wish to consider this option. " What kind of service is that to not even bother coming to view the cover in person?&nbsp;</div>