Poorest Service and Poor workmanship

<div>I have had a pool cover installed after lockdown- That was nice Everything runs on different departments meaning that different teams keep on coming in to do something. - This was never explained to us so no team knew at any point in time hat the previous team did not do - So we kept on having incomplete work. Leroy Arendse at the Cape Town based company was the initial person i dealt with and still reluctantly dealing with. So after a couple of frustrating weeks the cover was installed. The workmanship was poor. They drilled a new hole for the support of the cover as I had to identity the inaccuracy of the original hole. This took two teams before the hole could be re-drilled. The old hole has still not been filled.

The so called anchors ( something they could not show me when showing me their material before they started out) is made of cloth , filled with some nuts and sewn onto plastic. Poorly done and any one can see it would NEVER last.

The plastics cover was trimmed but now s****ing against the paving, already cracking and chipping away.

I reported this twice

Nothing has been done without a battle.

I already paid +R8000 and all they are interested as from Today is the outstanding amount.

No Manager has to date taken up our dissatisfaction No Manager to date have bothered contacting us. No one to date showed any interest in our concerns.

Where do we turn to for assistance? LeRoy Arendse <***> </div>