ww
w.elizabethanne w.elizabethanne

1 reviews | Active since Jul 2017

31 Jul 2017, 12:48

WORST servise ever! lost and damaged parcels to my clients swearing at me

<p>We have been using postnet everyday for the past three weeks and have sent many parcels, hoever the staff that works at Postnet barberton send out parcels sometimes even a week after we handed it- in turn we hand the waybills over to clients who now think we ****med them and somehow gave false waybills. I have phoned PostnetSA 's customer care line last week and spoke to Dawid liebenberg. We were told that they have had many complaints against the shop. We asked for a staffmember at the HO to assist us and our clients in tracking our parcels but nothing has been done to assist. I have some of my clients taking to social media and trashing me personally and who not only threaten me with violence, but also become abusive because the postnet in their town's counter staff has the audacity to tell them the tracking nr does not exist. In the mean time it is piling up at Postnet Barberton. </p> <p>Worst is trying to hand in a case of theft with SAPS might bring you somewhere but then we are promptly reminded that we did not PAY EXTRA FOR INSURANCE</p> <p> </p> <p>We are now moving on from postnet to another company with better service in the mean time they still refuse to take responsibiity for their actions and treat us as their client with total apathy. </p> <p> </p> <p>it is disgusting </p> <p> </p> <p> </p>

0
Replies (0)