Worst service ever at Postnet Ballito Junction

Went to pick up a parcel at Postnet Ballito Junction Mall. Nonthle (she said this was her name) let out a very loud sigh and was clearly not willing or in the mood to help me. She picked up a folder, flipped through two pages and threw the folder down and said that she cannot help me. Worst service I ever experienced. Not willing to assist at all.