WORST SERVICE EVER

Good day

A while ago I was at the Atterbury Branch to send documents to Bethal. Without telling me that Bethal doesn’t have a branch anymore the person who helped me sent it to Bethlehem which is on the other side of the Country. I went back and asked for my parcel to be returned. More than a week later I went back to enquire about the return and my parcel was not returned yet. There is an important contract in that parcel which a client of mine was waiting for. Due to the negligence of the Atterbury I lost my client and I lost a lot of money.

This was not the first time I had problems with this branch. I’ve been sending parcels from there for many years. In the past when I sent two parcels, the parcels were mixed up and sent to the wrong places. Also on numerous occasions they had the collecting client’s telephone number wrong which also caused problems for me.

What is Postnet going to do to compensate me for the client and money I lost due to the ongoing negligence from the Atterbury branch? I am fed up.