When you want to go and ruin your day go visit Heidelberg mall postnet

Today I visited postnet Heidelberg mall and I had the worst experience you can imagine. The lady that works there do not want to work and when you ask them a question they told you that a stupid how can you not know this and you ask them to do something for you or help you with something they tell you that they are too busy and cannot help you and then they sit on the phone talking to their friends laughing loud and as soon as the supervisor comes in the act like they are working and then you come to me and tell you Zulu how stupid you are in front of their supervisor not understanding what she is saying to you as a customer