sP
shaun P

1 reviews | Active since Feb 2013

18 May 2015, 15:19

What a damn *******

A week ago I had a one page document scanned by Posnet Rosebank which cost me R3.50. A day later I had another one page document scanned by Posnet Benmore Shopping Centre it cost me R7.00 and today for another one page document (actually half a page) I paid R15.00.<br> <br> We need these prices regulated because it is quite clear that the management of PostNet Benmore Shopping Centre wish to ******* customers big time.<br> <br> It is my hope that this will be investigated to ensure a repeat is not done. One thing for sure I will neither recommend Postnet Benmore Shopping Centre to any of my friends or use them again.<br> <br> The fact that there is a college close by many of the students can just about afford paying for their fees and they are being ********** like this...<br> <br> Absolutely appalled and disgusted by this kind of practice.....

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Replies (1)
PostNet SA
PostNet SA's reply22 May 2015, 17:05
Official
Hello shaunpi,

Very sorry for the inconvenience and frustration caused as a result of this incident.

Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.

The matter was referred to the owner of the store who advised that the charge levied is within the suggested retail pricing. They cannot confirm the R7 that you paid previously. Kalai at the store requested that you make contact so to resolve the matter during a next visit, please.

Kind regards.

Dawid Liebenberg