GC
Gaetano C

1 reviews | Active since Jun 2015

05 Jun 2015, 14:35

They want to charge twice.

We made business cards with POSTNET, in BENMORE GARDENS SHOPPING CENTRE BRANCH, about 12 Months ago, on the 2 June 2015 we went there again to order new cards with the same design for the same company, since we did pay for design already a year before, we asked just to print, the Manager Name: KALAI, told us that their supplier closed down and they dont have the design anymore, so we had to pay again.<br> Got so irriteted of the fact that she was so naturally arrogant and put me complity off!<br> Did I order the cards from their supplier or from them? <br> Its a consumer problems if POSTET cant choose their own supplier? and by the way why the cant take responsability since We did order the cards from them.<br> Poor service, bad attitude, stinking arrogant stuff, owner very arrogant!<br>

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Replies (1)
PostNet SA
PostNet SA's reply08 Jun 2015, 16:28
Official
Hello Costa2010,

We are very sorry for the inconvenience and frustration that this matter have caused.

It was referred to the owner of the store who did communicate with you via e-mail with regards to the lost artwork and whether it might still be on record with you.

Kind regards.

Dawid Liebenberg