The Worst customer service in the world!!

Postnet Polokwane has taken the title for the worst customer service ever! Postnet, do your company a favour and send mystery shoppers to this branch. All the staff is just not trained at how to handle customers. I Always dread going there. Today took the cup. An elderly white lady was asking for a receipt, instead of giving her one, a staff with short hair was talking in Sepedi with another and laughing at her. It was sad to watch. She was told that Postnet doesn't issue receipts, after a while she was issued with a manual one. (How do you even track inflow without paperwork?) I Asked that same woman about scanning to email, she just took the paper with the email at the back, scanned it and gave it back, continuing a conversation with another guy. I Had to ask her if she sent it, she sighed deeply and pointed to another colleague that I should go to her without any explanation . I Went to her, she just said \what do you want?\" Screamed to the first and asked why they sent me to her. I Was desperate to get the document sent, if it wasn't for that, i was itching to walk. I didn't bother to ask for a receipt, avoiding the earlier situation I saw. Never again!!"