Terrible customer service and computer illiteracy
<p>When you go to a printing shop, to print something from a hard drive from a computer. You expect a level of competency and computer knowledge. I had to explain to the lady helping me how to work the computer, shut down randomly. </p> <p>I had to print the document myself. 30 minutes later I get my hard copy. 25 pages colour and 56 pages black and white... back to back. Worst customer care ever. 5 employees and only one of them competent.</p> <p>Give your staff computer courses before you put them on the floor for the customer's sanity please!</p>
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
It is clear that more training is required. Very sorry for your disappointing experience at our Bedford Centre store. We will address it with the store owners.
Kind regards.
PostNet Team
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
It is clear that more training is required. Very sorry for your disappointing experience at our Bedford Centre store. We will address it with the store owners.
Kind regards.
PostNet Team