DN
Dillon N
1 reviews | Active since Jul 2013
18 May 2015, 15:37
Terrible Attitude
Zulfa Hendericks was behind the counter. From the moment I walked in she was rude. I told her that I needed to collect a document and she just looked at me. I told her that I have an sms saying that the delivery had arrived, she asked to see it and my cellphone was off and I began turning it on she rudely asked \why are you taking so long. She asked when I received the sms told her last week Thursday
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PostNet SA's replyOfficial
19 May 2015, 17:27Hello dillznaicker,
It is with a sense of disbelief that we took note of this most disturbing account of what transpired at our Berea Road store!
Be assured that PostNet Southern Africa abide by a strict customer centric ethos and sound business principles. We will not tolerate any breach in our business ethics and expected customer experience.
To this end we have advised the owner of the store of what have seemingly transpired and he vowed to do a thorough internal investigation.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenbeg
It is with a sense of disbelief that we took note of this most disturbing account of what transpired at our Berea Road store!
Be assured that PostNet Southern Africa abide by a strict customer centric ethos and sound business principles. We will not tolerate any breach in our business ethics and expected customer experience.
To this end we have advised the owner of the store of what have seemingly transpired and he vowed to do a thorough internal investigation.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenbeg
Best regards,
PostNet SA's reply19 May 2015, 17:27
Official
Hello dillznaicker,
It is with a sense of disbelief that we took note of this most disturbing account of what transpired at our Berea Road store!
Be assured that PostNet Southern Africa abide by a strict customer centric ethos and sound business principles. We will not tolerate any breach in our business ethics and expected customer experience.
To this end we have advised the owner of the store of what have seemingly transpired and he vowed to do a thorough internal investigation.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenbeg
It is with a sense of disbelief that we took note of this most disturbing account of what transpired at our Berea Road store!
Be assured that PostNet Southern Africa abide by a strict customer centric ethos and sound business principles. We will not tolerate any breach in our business ethics and expected customer experience.
To this end we have advised the owner of the store of what have seemingly transpired and he vowed to do a thorough internal investigation.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenbeg
Best regards,