1 reviews | Active since Mar 2015
STINKING SERVICE & ATTITUDE
I wanted Postnet to print 5 books for me and at first when I made an enquiry in January they told me it will cost R1298 but that will be 6 books as they cannot print 5. I then left a sample book for them & they still confirmed the same price. 3 months later when i ask them to start working on the job they tell me the price has doubled and now have to pay close to R2500. PATHETIC! I visited their store in Shelly center and the white lady & his son were extremely rude and not willing to co operate with me. I found that rather uncalled for but nonetheless I let them carry on with the job because I have been using postnet for many other printings while they were still in Kokstad.<br> When I called a week later to ask whether the books are completed they said yes I can collect them. When I arrive the books are not the same spec as the one sent to them instead of white cover as the had requested they decided to put a BROWN COVER. I asked then why they went ahead with printing before getting my approval and they said they sent me several emails WHICH I NEVER RECEIVED. They were rude and unapologetic. I will never ever use them again. Stinking service!!!
Very sorry for the frustration and disappointment caused in this regard. The matter was referred to the owner of the store that rep**** as follows:
\Original prices were quoted (A5 books 50pages triplicate colour) during as per 2014 price list
Very sorry for the frustration and disappointment caused in this regard. The matter was referred to the owner of the store that rep**** as follows:
\Original prices were quoted (A5 books 50pages triplicate colour) during as per 2014 price list
