IN
Ivannih N
1 reviews | Active since Apr 2015
29 Jan 2016, 10:20
Still waiting for my parcel
I had a packaged sent to me from the UK to South Africa. I was told the package would be delivered before Christmas and thus had given my holiday PostNet as point for delivery. The parcel is still not delivered and I had to change delivery address to my closer PostNet but it seems to be lost. All they tell me is the matter is being investigated with no other information.
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Replies (2)0
Replies (2)
PostNet SA's replyOfficial
29 Jan 2016, 17:14Hello Ivannih ,
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
PostNet SA's reply29 Jan 2016, 17:14
Official
Hello Ivannih ,
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
PostNet SA's replyOfficial
29 Jan 2016, 17:14Hello Ivannih ,
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
PostNet SA's reply29 Jan 2016, 17:14
Official
Hello Ivannih ,
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this matter have caused you.
We are deeply concerned that the parcel has not been located after all this time and our delivery partner is conducting an extensive investigation into the reasons why.
We do apologise profusely for this service failure, especially as it was a Christmas gift for a loved one.
The store owner of PostNet Waverley will be in contact shortly to assist further in this matter.
Kind regards.
Dawid Liebenberg