SHOCKING SERVICE FROM POSTNET SANDTON CITY!!

Being calling this branch on (011) ********** for 2 weeks to request banking details to redirect my parcel as it had not yet been collected. Despite me giving the correct cell number and checking whether they had to correct number to send the sms to, they kept sending it to a toll free number ???? In the first week, I spent R110 airtime to just pay for putting me on hold and another R110 to get the banking details to pay the redirecting fee of R185.00. I attempted this again in week 2 spending another R110 airtime .....I still do not have the banking details, despite the owner promising to return my calls ... funny because I was never asked for my number ?? In one of the conversations I had with a staff member, I asked her to please not put me on hold as I am spending hundreds of rands on airtime, which is running out before anyone gets back to my call ... I was "obviously" sounding angered and was told that if you speak to me in this tone, I'll put the phone down??? which I rep****, just give me banking details and you'll never hear from me again. She slammed the phone down ! Everytime I managed to get the owner on the line he told me they were just so busy and I must just wait until I receive a call ... Apart from this all .... my project had to be handed in by Monday 26th February 20158. I sent it on the 13th and today is the 27th February 2018. Thank you Postnet, because everyday that you are slacking, I will be penalized by losing marks. Apparently the delivery address is 10 minutes walk from this Postnet office ....

Oh and by the way ... I still DO NOT have the banking details.