Service delivery lacking

Hello

I was at your store Postnet Hyper by the Sea

this morning and you advised that you did not have my delivery!

You asked me to contact the sending Postnet Hazyview and their below response indicated that you have had my delivery since the 14/04/2026

Good Day , your parcel is ready for collection @ postnet , please go to postnet with that tracking number they will give you your parcel , parcel was delivered on the 14 of april

Between Postnet Hazyview and Postnet Hyper by the sea there is a serious breakdown in communication and delivery