1 reviews | Active since Feb 2013
Service
On the 2nd January I posted something urgent via the lady who helped the goods will leave Monday morning and take 2 to 3 days to reach the destination which is Secunda to my surprise when I track It left Greenacres Monday evening and there are no more details except that when my partner called them , they can't even tell him where is it until they gave them head office number which they say the truck is still on the way to Sandton , when will it reach Secunda , what's the use of paying money to courier our staff , I Very disappointed with their services I won't ever used or suggest to someone to use them I don't even trust if my staff will reach the destination , I'm very worried it's better our troubled post office
Very sorry for the frustration and inconvenience that were caused when we did not deliver the shipment within your expected time frame.
The matter was referred to the owner of the store who reported that they did advise you of the 2 - 3 working days transit time and that there would have been a delay because the shipment will only be collected the next working day. He apologised if the explanation was not properly conveyed.
He will contact you shortly to try and settle the matter amicably.
Kind regards.
Dawid Liebenberg
Best regards,
Very sorry for the frustration and inconvenience that were caused when we did not deliver the shipment within your expected time frame.
The matter was referred to the owner of the store who reported that they did advise you of the 2 - 3 working days transit time and that there would have been a delay because the shipment will only be collected the next working day. He apologised if the explanation was not properly conveyed.
He will contact you shortly to try and settle the matter amicably.
Kind regards.
Dawid Liebenberg
Best regards,