mS
monwabisi S
1 reviews | Active since May 2016
28 Jul 2016, 07:58
Rip-off
<p>Visited postnet balfour park,Was welcomed with great service only to find that they internet connections and computer are slower then a 90 year old snail.</p> <p>You cannot expect customers to pay for a service and you as a company fail to keep your end of the deal...I think if I had went to a foraign owned internet cafe in todn town jozi I would have enjoyed value for money...Diturbing honestly be ouse you would expect such a company to give you vvlue for money.....Judging from the revies on this site efficiency is a word not known to ghe operations team of this company....Well done to the staff for geat srvice anyway</p>
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PostNet SA's replyOfficial
01 Aug 2016, 11:20Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have advised the owner of the store to have an audit done on the internet connections and to advise.
Thank you for your feedback on the friendliness of the staff. We do value this feedback.
Kind regards.
PostNet Team
Best regards,
PostNet SA's reply01 Aug 2016, 11:20
Official
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have advised the owner of the store to have an audit done on the internet connections and to advise.
Thank you for your feedback on the friendliness of the staff. We do value this feedback.
Kind regards.
PostNet Team
Best regards,