DM
Dino M
1 reviews | Active since Mar 2015
18 Feb 2016, 09:44
quoted a different fee
Called Post Net Davenport Durban for a quote to courier 1 document from Durban to Dundee. Asked the lady and gentleman on both calls how much it will cost and was advised R200. I asked if I can pay in Dundee and advised NO. So I arrange for this document to go to Davenport so I can receive in Dundee and now shocked to learn that it's R305.<br> Unfortunately I did not get their names but I am willing to pay for a polygraph test for each staff member (R650 x no of staff on duty yesterday.<br> This is unacceptable. It's not about the money but the inconvenience of having to pay my people the R200 and now am being told it's more.
Helpful (0)
Replies (1)0
Replies (1)
PostNet SA's replyOfficial
24 Feb 2016, 12:16Hello dinomatabal1,
Very sorry for the inconvenience and frustration that this incident have caused.
Our retail price for a shipment with a chargeable mass of up to 2 kilograms to a regional area such as Dundee will be R305.00.
The matter of having been quoted a different price has been forwarded to the owner of the store to address.
Our sincere apologies for this apparent oversight.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this incident have caused.
Our retail price for a shipment with a chargeable mass of up to 2 kilograms to a regional area such as Dundee will be R305.00.
The matter of having been quoted a different price has been forwarded to the owner of the store to address.
Our sincere apologies for this apparent oversight.
Kind regards.
Dawid Liebenberg
Best regards,
PostNet SA's reply24 Feb 2016, 12:16
Official
Hello dinomatabal1,
Very sorry for the inconvenience and frustration that this incident have caused.
Our retail price for a shipment with a chargeable mass of up to 2 kilograms to a regional area such as Dundee will be R305.00.
The matter of having been quoted a different price has been forwarded to the owner of the store to address.
Our sincere apologies for this apparent oversight.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration that this incident have caused.
Our retail price for a shipment with a chargeable mass of up to 2 kilograms to a regional area such as Dundee will be R305.00.
The matter of having been quoted a different price has been forwarded to the owner of the store to address.
Our sincere apologies for this apparent oversight.
Kind regards.
Dawid Liebenberg
Best regards,