Postnet Tzaneen - the "rude" culture

I have actually written a review on this Postnet before and received no apology, no explanation, "no nothing". I do know that Postnet is a business that does not respond. I needed to have copies made today and went to this Postnet to do it. After waiting for a quite a while, I was eventually attended to. I inquired as to what it was going to cost me before we start. The lady wrote it down and disappeared and stayed away so long, that I left. She left with explaining why she was going to leave for so long, she left without an answer of how much it was going to cost, she just left. To me this is rude, but it seems to have become the new normal. It seems to me that at this Postnet, good manners and politeness is really a scarce commodity. I keep writing reviews, though, hoping that through this kind of confrontation it might lift the low consciousness levels of the shop's assistants. Meanwhile outside music was being played very loudly and inside the shop people were speaking very loudly and shouting to one another. This all added to the sense of chaos that prevails in this shop.