Postnet Overnight courier service does not provide overnight delivery.

I sent my Personal Aide courier a parcel to Polokwane at Postnet in Wonderpark Mall on Thursday, 13 June. The parcel(PNA***) was checked in before 11h00.

I opted for overnight courier because I wanted the parcel to reach Polokwane before the weekend since the delivery address is a College Library that does not operate on weekends, making delivery on Saturday impossible.

I was assured that the parcel will be delivered before 12h00 on Friday, 14 June and it was on that basis that I proceeded to pay R450 for overnight courier.

The parcel was only delivered on Tuesday,18 June, after 12h00

I did not receive the service I paid for.

As of today, 19 June 2024, Postnet has not responded to the complaint I sent via email on 15 June.