POSTNET INCOMPETENCE

Hi

I am very upset with the service of your company and branch. I have been waiting for my car battery to be delivered to Centurion from Kempton Park. I was told it would arrive by 11am and now I phoned at 12.30pm to be told by your warehouse from your subcontractor , Courier IT that a driver placed the battery upside down and now the battery acid has spilt. Postnet says its Courier IT's fault and Courier IT says its Postnets fault!!!!

whats all this ????????????????? I want my car battery in the same condition you found it. It was collected from the spares motor shop in pristine condition and now its damaged.

NO ONE PHONED ME TO TELL ME ANYTHING, I CALLED AT 12.30PM TO ENQUIRE ABOUT MY DELIVERY.......SORT IT OUT AND GIVE ME BACK MY BATTERY . WHEN YOU PHONE THEY SAY THE MANAGERS ARE OUT.

I WILL TAKE WITH THE OMBUDSMAN, YOUR CEO ETC IF THIS IS NOT RESOLVED TODAY!