PostNet Heather Park - excellent service

This review pertains both to PostNet SA in general, and to the PostNet Heather Park office in George, Western Cape in particular.

I recently had a somewhat fragile item to ship PostNet-to-PostNet between George and Cape Town regarding which I had concerns about the potential for damage in transit being incurred. The PostNet staff member who assisted me (fist name 'Vel') was very knowledgeable about the details of the shipping process, and made a great effort to ensure that my items was well-packed, well-boxed, and very well-marked so as to ensure that it would make it's journey to Cape Town very safely, which indeed it did. Not only did my item arrive to the PostNet office in Cape Town in perfect condition, but it did so much more quickly than PostNet had promised it would.

In this day and age of it being rather the norm for businesses to cut corners in order to save costs, it is quite refreshing to have dealt with a services business such as PostNet Heather Park which demonstrates a business ethos focused on under-promising and over-delivering, rather than the other way around.

If the other PostNet offices around the Country have the same approach to ensuring customer satisfaction as does PostNet Heather Park, their collective future as a business should indeed be a bright one!