PostNet Feathersquare in Ruimsig, Roodepoort is unprofessional and useless

Went into Feathersquare PostNet in Featherbrooke, Ruimsig, this morning. There was one employee and 4 customers. The employee totally ignored me for 15 minutes while he photostatted and chatted to the other customers. When I could eventually get his attention, I politely asked him if I could please hand in my parcel as it would only take two minutes to do, whereas he had to photostat and bind thousands of copies for the other customers. He refused to in a very offhand rude manner. When I asked him how long he might be, he said '2 hours'. When I asked him why he didn't tell me 20 minutes ago when i walked into the shop, he turned his back on me. Rude, horrible, useless, unprofessional. I will never use that PostNet branch again. Not worth the aggro and trouble. That employee needs a few lessons in customer service and business etiquette. When I asked for the manager I was told the manager went out to buy toner and wouldn't be back for a few hours. Roughly translated, that means the owner is out gallivanting and couldn't give a a ***x that his shop is a shambles and his employee is turning away customers. Since when do you abandon your shop as a manager, and take off HOURS to buy toner at such a busy time of the day? Surely these useless staff members should be fired instead of being given sheltered employment?