KE
Kevin E

1 reviews | Active since Mar 2023

04 Jul 2023, 16:29

PostNet can't accurately identify branches

Having received a notification and having to wait 10 days until it was convenient I was dismayed to discover that I had been sent to the wrong branch because PostNet had misnamed it. It was super inconvenient. I was told via SMS my parcel was ready for collection at PostNet Gardens so I went to the branch in the Gardens shopping centre, Gardens. They told me PostNet Gardens is on Kloof Street but that is not even in Gardens - that is Tamboerskloof. It would really help if PostNet accurately identify your branches so customers don't have to waste time.

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