tT
terrence T

1 reviews | Active since Jul 2010

19 May 2015, 11:21

POSTNET Allowed my goods to be vandalised

Second report on this issue:<br> Dawid Liebenberg- from POSTNET told me on the previous report feedback that i could claim now the local branch says that we must prove the items were in good order before they received it.<br> i am very displeased with POSTNET and will definitely not ever use them again as my parcel was pilfered and vandalized while in their possession.<br> <br> My hopper and ASA was damaged and i need it replaced.<br> <br> Insurance is for theft -vandalism while under their care is their responsibility.<br> <br> I need a higher upt o assist in this matter as we are being sent from pillar to psot with no results.

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Replies (1)
PostNet SA
PostNet SA's reply19 May 2015, 13:03
Official
Hello thdutoit,

Again, very sorry for the inconvenience and frustration caused as a result of this incident. I responded to you previous enquiry as follows and the process still applies:

The matter was referred to the sending PostNet store and the Manager advised that no insurance was taken on the shipment. The sender can make contact with PostNet Flora Park so as to apply for the limited liability that applies to all shipments.

Kind regards.

Dawid Liebenberg